Tenants Guide

Having found the property you want to move into, there are some very important things you need to consider:

  • Can you afford the rent?
  • How much is the deposit?
  • Does the landlord accept housing benefit?
  • How much is the council tax?
  • What bills are you responsible for?
  • Is the property is furnished or unfurnished?
  • Do you need a guarantor?
  • If you are entering into a shared tenancy, could you afford the rent if someone moved out?
  • Do you have pets?

It is important that you read and fully understand your tenancy agreement before you sign it. Please ask us if there is anything you do not understand or contact:


Shorthold Tenancy Agreements

Tenant Responsibilities

Rent Deposit Schemes

Landlord’s Responsibilities for Repairs

Tenant’s Responsibilities for Maintenance

Responsibility for Decorations

Residential Tenants Moving in Guide

Priority of Repairs


Here at StratS, we don’t like nasty surprises so with no hidden extras we make sure our tenants don’t receive any either.

Tenant Fees

At the end of your tenancy, should you wish to renew your contract, we charge a renewal fee to cover the costs of administration. Longer contracts are advisable to reduce renewal fees. 

Fees applying to all new tenancies from 1st June 2019

We may charge a tenant any or all of the following when required:

  1. the rent;
  2. a security deposit with a maximum of 5 weeks rent, or 6 weeks on a property with rent over £50,000 per year;
  3. a holding deposit of no more than one weeks’ rent;
  4. default fee for late payment of rent (after 14 days);
  5. reasonable charges for lost keys or security fobs;
  6. payments associated with contract variation, at £50 or reasonable costs incurred if higher, when requested by the tenant;
  7. payments associated with early termination of the tenancy, when requested by the tenant; and
  8. payments in respect of bills - utilities, communication services, TV licence, council tax and green deal or other energy efficiency charges.

Fees applying to all pre-existing tenancies entered before 1st June 2019

We shall continue to apply the charges within the existing tenancy agreement until 31st May 2020.

Strats Letting Fees
Property Tenancy/TypeFeeRenewal Fee
All £150 per applicant (inc VAT) £100 per applicant (inc VAT)


" Always very friendly when I go into the Office. Although they must have hundreds of landlords and tenants, they always address me by name. "

Marian Woolhouse

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" Whenever there has been a problem or something needed doing, all the staff of Strats have always been friendly and accommodating. "

Andrea Ezekiel

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" Proactive and Highly Professional Agent. Always honouring their commitments "

Louis Michael

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" The service over the years has been first class "

Mr & Mrs Tucker

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" “I have been both the lettings and sales departments at Strats for a number of years in Hatfield. My lettings for all of my properties have always gone smoothly and swiftly and dealt with very professionally...."

Mr A Mouzoure

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