Here at Strats, we don’t like nasty surprises and we don't expect our tenants to either. That's why we are open and transparent about which fees are permissible and in line with current legislation, and which ones are not.


You will NOT be CHARGED FEES for:

  • Viewings.

  • Negotiation, including rent, additional requirements, and contract variations.

  • Paperwork printing and collation.

  • Guarantor information.  

  • Credit checks.

  • Right to Rent checks.

  • Processing Standing orders.

  • Creating tenancy contracts.

  • Signing stage including all associated paperwork and documents.


Permissible Fees


Holding Deposits

A holding deposit of one week’s rent is required, per property, prior to commencing the full referencing / credit checks of all parties wishing to proceed with a tenancy.

(*Please note a holding deposit does not constitute the offer of acceptance of a tenancy until such time as successful referencing is completed and the tenancy agreement is signed.)

Holding deposits are considered part of the security deposit, and will be returned at the end of the tenancy. For properties with no security deposit, the balance of the holding deposit will be deducted from the first month's rent.

We shall retain holding deposits in the event of the following occurring:

The applicant provides misleading, false, or inaccurate information on their referencing application.

Failing 'Right to Rent' checks.

Applicant withdrawing from the property or failing to take reasonable steps to enter into a tenancy within the agreed timescale.


Security Deposits

A Security Deposit, equivalent to five week’s rent, will be required after passing the Reference Stage. 


Additional Applicable Fees

Amendment fees (at Tenant’s request – including contract negotiation, amending and updating your tenancy agreement during your tenancy) - £50.00

Unpaid rent/returned payments - levied after 14 days in arrears, this is the level of Interest on any unpaid or late rent 3% above Bank of England base rate.

Early Termination (at Tenant’s request) - should the tenant wish to leave their contract early, they shall be liable for the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Lost Keys/ Security Devices - Tenants are liable for the actual cost of replacing any lost keys or other security devices. If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.


Please contact us if you require further information about these charges.

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