Although 2020/21 has been an immensely difficult period of time for virtually every single one of us, it has certainly brought out the very best in the majority of people, including our incredible lettings team, who without exception, rose to the many and often daunting challenges we’ve faced during this time. Our continued dedication to providing an outstanding customer service to both our landlords and tenant, no matter what the world throws at us has not gone unnoticed.
So much so, that for the 3rd year running, our landlords and tenants have collectively voted en masse to reward our hard work, and this year, this has resulted in an incredible 5 ESTA Awards for Best Letting Agency.
Gold - Best letting agent in the county for Hertfordshire & Middlesex (voted for by landlords and tenants)
Silver - Best letting agent office in the UK (voted for by landlords)
Silver - Best letting agent in the southeast region (voted for by landlords)
Silver - Best letting agent in the southeast region (voted for by tenants)
Bronze - Best letting agent office in the UK (voted for by tenants)
To say we’re over the moon and incredibly humbled is an understatement.
These awards are even more special to us this year, as like many of you, navigating continuously moving goalposts, pandemic repercussions including sickness, isolation, new rules and regulations has caused many issues.
However, we’re extremely proud of how effectively and proactively our team has taken it all in their stride, and worked tirelessly to protect our landlords and tenants from as many of the effects as humanly possible.
Going further, doing more and over delivering is all part of our way of life at Strats so when the COVID-19 gauntlet dropped, picking it up was an automatic response.
It’s also why we’re Accredited Gold “PALs” letting agents. [https://www.pal-online.org.uk/].
Being just another lettings agency is not an option for us. Providing the very best service to landlords and tenants is.
Landlords, want to know more about our award-winning services?
We’d love to talk to you so please get in touch: